Question 1

What is your payment structure?

Accepted Answer

-35% Initial deposit  
-55% Upon cabinetry delivery
-10% Upon completion

Question 2

Will you remove our existing kitchen?

Accepted Answer

Yes! We would be happy to discuss the removal of your existing cabinetry. We generally do not however remove or replace anything that requires specialized trades, such as electrical and plumbing.

Question 3

What are key differences between our kitchens and big box store kitchens?

Accepted Answer

A number of things!
- Our design
- Unlimited design options
- Our tight/clean lines and reveals
- Overall superior quality in material, manufacturing and installation
- We can handle everything from start to finish 
- Long lasting customer relationship and support

Question 4

What materials do you use?

Accepted Answer

Because we cater to a wide variety of budgets and design elements, there is a wide variety of options. 
We would be happy to provide information and samples based on your specific interest and budget.

Question 5

Do you offer countertops?

Accepted Answer

Yes we do! We offer a variety of latest designs and features in wood and stone.

Question 6

Will you remove or install our appliances?

Accepted Answer

No. Though we tailor design around your appliances, we do not take responsibility for installation or removal of them. (Including ventilation range hood appliances)

Question 7

Do you do any plumbing/electrical/HVAC?

Accepted Answer

No. As I am not licensed or insured in these fields excluding low voltage cabinetry accent lighting.
I can however provide recommendations for these trades or supply them for additional charge.

Question 8

Can you supply sinks and fixtures?

Accepted Answer

Yes we can, but it is generally in your best interest if you can source these products out yourself.
We can also recommend local suppliers that offer quality products and great customer service.

Question 9

Are you insured?

Accepted Answer

Absolutely. We make sure we are always up to date with our WSIB and full business liability insurance.

Question 10

What areas do provide your services?

Accepted Answer

We are primarily based in cottage country, Kawartha Lakes and Muskokas, 
but because of the nature of most of our work being done in house, we will travel to install to other areas, such as GTA.

Question 11

Will you do kitchen refacing or add additional features to my existing kitchen?

Accepted Answer

Yes! Often refacing(replacing cabinet doors and using existing cabinet boxes) can be an economical way to update a quality kitchen.
We can even replace existing/damaged hardware/slides ect.
We do not refinish/paint existing cabinetry

Frequently asked questions